Responsible Gaming
Gaming Should Be Entertainment
At Royal Reels, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable experience, it's important to gamble responsibly and within your means.
Remember: the house always has an edge. Only gamble with money you can afford to lose, and never chase losses.
Age Verification
Online gaming in Australia is strictly for individuals aged 18 years or older. We are committed to preventing underage gambling and protecting young people from potential harm.
All players must verify their age and identity during registration. If you are under 18, please do not attempt to access our services.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a gambling problem:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from family, friends, or partners
- Neglecting work, school, or personal relationships due to gambling
- Borrowing money or going into debt to fund gambling
- Feeling anxious, irritable, or restless when not gambling
- Lying about the amount of time or money spent on gambling
- Using gambling to escape problems or negative emotions
- Unsuccessful attempts to reduce or stop gambling
- Experiencing financial difficulties as a result of gambling
If you recognise these signs in yourself or someone you know, it's important to seek help immediately.
Self-Help Tools & Controls
Royal Reels provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Session Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Voluntarily exclude yourself from your account for a set period if you need a break from gaming
These tools are available in your account settings. We encourage you to use them proactively to support responsible gaming.
Support & Counselling Services
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
Australia
- Gambling Help Online - Free, confidential online counselling and support
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
International Resources
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom) - National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
These organisations offer free, confidential support and can connect you with counselling services and treatment options.
If You Need Help, Reach Out Today
Problem gambling can happen to anyone. If you're struggling to control your gaming or experiencing negative impacts on your life, please don't hesitate to seek help. Speaking to a counsellor is a confidential, supportive step towards recovery.
You are not alone. Help is available, and recovery is possible.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au today.